Purpose and Overview

The purpose of this job description is to attract highly qualified candidates for the position of Telecaller at our growing company. As a Telecaller, the successful candidate will play a crucial role in our team by handling incoming and outgoing calls to potential customers, providing information about our products and services, and generating sales leads. The Telecaller will be responsible for building and maintaining strong customer relationships, meeting sales targets, and contributing to the overall success of our company.

As a Telecaller, you will have the opportunity to utilize your excellent communication skills, persuasive abilities, and customer service expertise to effectively engage with customers and promote our products. This role requires a proactive and results-oriented individual who is comfortable working in a fast-paced environment and has a strong desire to succeed.

Responsibilities

• Handle incoming and outgoing calls to potential customers, providing information about our products and services
• Generate sales leads and follow up with potential customers to convert leads into sales
• Build and maintain strong customer relationships through excellent communication and customer service skills
• Meet or exceed sales targets on a regular basis
• Effectively communicate product features and benefits to customers
• Identify and understand customer needs and provide appropriate solutions
• Maintain accurate and up-to-date records of customer interactions and sales activities
• Collaborate with team members to achieve sales goals and contribute to the overall success of the company
• Stay up-to-date with product knowledge and industry trends to effectively address customer inquiries
• Handle customer complaints and resolve issues in a professional and timely manner

Requirements

• Minimum of 12th pass educational qualification
• Prior experience as a Telecaller is not required, freshers are welcome to apply
• Excellent communication and interpersonal skills
• Strong persuasive abilities and customer service orientation
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in using Google Search Console and Adobe Photoshop
• Experience with wireframing is a plus
• Ability to work on-site in Agra (Uttar Pradesh)
• Preferred gender: Male or Female
• Salary range: INR 50,000 to INR 1,00,000 per month
• Maximum experience required: 1 year

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