Client Account Manager

Purpose and Overview

The purpose of posting this job description is to find a highly qualified Client Account Manager who can contribute their expertise and passion to our growing company. As a Client Account Manager, the individual will be responsible for managing client accounts and providing excellent service to our clients. The job post is for a full-time position based in Ahmedabad, Gujarat, India, and the work mode is on-site.

The Client Account Manager will be working in mixed shifts to cater to our US clients, so good English communication skills are essential to understand and address client needs. The ideal candidate should have experience in client account management and client servicing. They should also have exposure to international dialing. The job requires a minimum of 1 to 2 years of work experience and a graduation degree.

Responsibilities

• Manage and maintain client accounts, ensuring their satisfaction and loyalty
• Develop and maintain strong relationships with clients, understanding their needs and providing appropriate solutions
• Prepare and present reports on client account performance and progress.
• Stay updated on industry trends and developments to provide valuable insights to clients

Requirements

• 1-2 years of experience in client account management or a similar role
• Graduation degree in a relevant field
• Excellent English communication skills, both verbal and written
• Experience in working with US clients and exposure to international dialing
• Strong interpersonal skills and ability to build and maintain relationships
• Proactive and customer-oriented mindset
• Ability to multitask and prioritize tasks effectively
• Note : Kindly share your CV on mini@elsner.com ( Mail ID ) or 9099916499 (Whatsapp)

We have built the foundation of our company on the pillars of honesty, integrity, and high-quality deliverables. Our highly talented bunch of employees always strive hard to raise our bar in terms of services provided to our clients with utmost dedication. We believe in the work hard, party harder principle.