Revenue Enablement Specialist

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

Join our dynamic team as a Revenue Enablement Program Specialist, supporting our Solution Consulting team as a product expert at Chargebee, a leading subscription management platform. As a pivotal member of our team, you will play a key role in supporting the enablement initiatives for our Solution Consulting team, ensuring they are equipped with the knowledge and skills needed for success.

Responsibilities:

Product Mastery:

• Become a subject matter expert on Chargebee's suite of products- and translate into needs for the customer facing teams.
• Stay abreast of product updates, features, and industry trends to maintain a comprehensive understanding.
• Developing strategies with our product team to ensure a seamless partnership between product evolution and revenue teams (including creating and managing joint OKRs with product)

Enablement Strategy:

• Collaborate with cross-functional teams to develop and execute effective enablement strategies for the Solution Consulting team.
• Align product knowledge initiatives with overall revenue enablement goals.

Content Creation:

• Develop and curate training content, collateral, and resources that empower Solution Consultants to articulate Chargebee's value proposition effectively - including presentation, competitive, and use case demo scripting.

Training Delivery:

• Conduct engaging training sessions, workshops, and onboarding programs to enhance the Solution Consulting team's product expertise.
• Utilize various learning modalities to cater to different learning styles.

Feedback Loop:

• Establish a continuous feedback loop to gather insights from Solution Consultants, identifying areas for improvement and additional support.
• Work closely with stakeholders to incorporate feedback into ongoing enablement initiatives.
• Revenue Collateral Development:
• Own the product certifications for revenue workforce.
• Collaborate with Marketing and Product teams to create compelling sales collateral that aligns with Solution Consultants' needs.

Qualifications:

• Proven experience as a Solution Consultant/Engineer, Product Expert or similar role, ideally within a SaaS or subscription management company.
• Strong understanding of FinTech; subscription billing and revenue operations.
• Experience in designing and delivering effective enablement programs for revenue teams.
• Excellent communication and presentation skills.
• Ability to work collaboratively across teams and adapt to a fast-paced, dynamic environment and project management multiple enablement work streams at once.

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.

Our mission is to help businesses of all sizes to grow their revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention.