TELE COLOR / TEAM LEADER

Purpose and Overview

The purpose of this job description is to attract highly qualified candidates for the position of TELE COLOR / TEAM LEADER in our growing company. As a TELE COLOR / TEAM LEADER, the successful candidate will play a crucial role in leading and managing our tele color team. They will be responsible for ensuring the team's success in achieving sales targets and providing excellent customer service.

The TELE COLOR / TEAM LEADER will be based in West Delhi (Delhi) and will work on-site in a full-time capacity. The ideal candidate should have a strong command of the English and Hindi languages, as well as excellent sales skills. They should also be a 12th pass and have a maximum of 2 years of experience, although freshers are also welcome to apply. We prefer female candidates for this position.

Responsibilities

• Lead and manage the tele color team to achieve sales targets and provide exceptional customer service.
• Monitor team performance and provide regular feedback and coaching to team members.
• Develop and implement strategies to increase sales and improve team productivity.
• Ensure that team members are following company policies and procedures.
• Handle customer escalations and resolve any issues or complaints in a timely manner.
• Collaborate with other departments to ensure smooth operations and customer satisfaction.
• Train new team members on product knowledge, sales techniques, and customer service skills.
• Conduct regular performance evaluations and provide recommendations for improvement.
• Maintain accurate records of team performance, sales data, and customer interactions.
• Stay up-to-date with industry trends and developments to identify new opportunities for growth.

Requirements

• Fluency in English and Hindi languages.
• Strong sales skills and a proven track record of meeting or exceeding targets.
• Excellent leadership and team management abilities.
• Ability to handle customer escalations and resolve issues effectively.
• Good knowledge of tele color products and services.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Attention to detail and strong organizational skills.
• Ability to analyze sales data and identify areas for improvement.
• Flexible and adaptable to changing business needs.

Dream Inc is a leading financial planning firm based in New Delhi, DL. With a team of experienced professionals, we are committed to providing tailored financial solutions to achieve their goals. Our expertise in financial planning, investment management, and wealth preservation sets us apart in the industry. At Dream Inc, we prioritize the financial well-being of our clients and strive to build long-lasting relationships based on trust and integrity.