Chatbot Developer

Key Responsibilities:

Design and Development:

• Develop and implement chatbots using Microsoft Bot Framework and other relevant technologies.
• Design conversational interfaces that provide a seamless and natural user experience.
• Integrate chatbots with various channels, including websites, messaging platforms, and other applications.
• Natural Language Processing (NLP):
• Implement NLP techniques to enhance the understanding and responsiveness of chatbots.
• Continuously improve language models to better comprehend user inputs and context.

Integration:

• Collaborate with other developers and stakeholders to integrate chatbots into existing systems and applications.
• Work with APIs and third-party services to enhance the functionality of chatbots.

Testing and Debugging:

• Conduct thorough testing of chatbot functionalities to identify and address issues.
• Debug and troubleshoot any technical problems that may arise during development or deployment.

Documentation:

• Create comprehensive documentation for chatbot development, including design specifications, code documentation, and user guides.

Continuous Learning:

• Stay abreast of industry trends and advancements in chatbot development, particularly within the Microsoft ecosystem.
• Attend relevant workshops, conferences, and training sessions to enhance skills and knowledge

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 148,000+ professionals across 90 countries, helping 1255 global customers including Fortune 500 companies.

We are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.

We are the fastest growing brand in ‘brand strength’ and rated amongst the top 7 IT services brands globally, a Gold Winner at ITSMA Marketing Excellence Awards'22, included in Bloomberg 2023 Gender-Equality Index for the fourth year in a row, and have been recognized as the 'Most Preferred Workplace'.

We are part of the Mahindra Group, founded in 1945, which is the most admired multinational federation of companies with 260,000+ employees in over 100 countries, known for its leadership in various industries including farm equipment, utility vehicles, IT, and financial services in India and is the world’s largest tractor company by volume. It also has a strong presence in renewable energy, agriculture, logistics, hospitality, and real estate. The group's focus is on leading ESG globally, enabling rural prosperity and enhancing urban living, and driving positive change in the lives of communities and stakeholders.

With the NXT.NOWTM framework, we aim to enhance human-centric experiences for our ecosystem and drive collaborative disruption with synergies arising from a robust portfolio of companies. We aim at delivering tomorrow’s experiences today and believe that the ‘Future is Now’.