telemarketing representative

Purpose and Overview

The purpose of this job description is to attract highly qualified candidates for the position of Telemarketing Representative at our growing company. As a Telemarketing Representative, the successful candidate will play a crucial role in generating sales leads and promoting our products or services over the phone. They will be responsible for contacting potential customers, explaining the benefits of our offerings, and persuading them to make a purchase or schedule an appointment.

As a Telemarketing Representative, the candidate will need to possess excellent communication and persuasion skills, as well as a strong sales-oriented mindset. They should be able to build rapport with potential customers, handle objections, and close sales effectively. The ideal candidate will also have a good understanding of sales techniques and be able to adapt their approach to different customer needs and preferences.

This is a full-time position that requires the candidate to work on-site. The job is open to both male and female candidates, and the preferred educational qualification is an undergraduate degree. The salary range for this position is between INR 100,000 and INR 200,000 per year, with a maximum of 5 years of experience required, although freshers are also welcome to apply.

Responsibilities

• Contact potential customers by phone to promote our products or services
• Explain the benefits of our offerings and answer any questions or concerns
• Persuade potential customers to make a purchase or schedule an appointment
• Build rapport with customers and establish long-term relationships
• Handle objections and address customer concerns effectively
• Meet or exceed sales targets and quotas
• Maintain accurate and up-to-date records of customer interactions and sales activities
• Collaborate with the sales team to identify new opportunities and strategies
• Stay up-to-date with product knowledge and industry trends
• Provide feedback and suggestions for improving sales processes and strategies

Requirements

• Prior experience in telemarketing or sales is preferred
• Excellent communication and interpersonal skills
• Strong persuasion and negotiation abilities
• Ability to build rapport and establish trust with potential customers
• Good understanding of sales techniques and strategies
• Ability to handle objections and address customer concerns effectively
• Goal-oriented mindset with a focus on achieving sales targets
• Ability to work well in a team and collaborate with others
• Good organizational and time management skills
• Proficiency in using CRM software and other sales tools

At People Services, we specialize in recruitment services tailored to elevate your workforce. Our seasoned team brings expertise and a client-centric focus to deliver customized solutions. Partner with us for strategic recruitment that empowers your team and drives your success.