Purpose and Overview

The purpose of this job description is to attract highly qualified candidates for the position of Tech Writer Associate at our growing company. As a Tech Writer Associate, the successful candidate will play a crucial role in creating and maintaining high-quality technical documentation and content. They will work closely with various teams to gather information and ensure accurate and effective communication of technical concepts to our clients and users.

Responsibilities

• Requirements Gathering and Analysis
• Attend walkthrough sessions with SMEs.
• Understand and gather requirements from SDLC documentation.
• Comprehend outcome of needs analysis.
• Attend content gap analysis meetings and create step listscontent outline if needed.
• Comprehend user roles if any.
• Content Creation.
• Independently create content deliverables.
• Understand nuances of digital content.
• Understand learning and documentation strategies.
• Implement lessons learnt and best practices from prior projects.
• Understand SEO principles.
• Ability to create prototye that meet client requirements.
• Ensure quality of deliverables.
• Able to understand client requirements and articulate appropriate solutions.
• Project Management.
• Plan for individual tasks.
• Plan for tasks for team if acting as a team lead.
• Track delivery milestones.
• Training.
• Focus on learning and acquiring new skills.
• Focus on attending product trainings in order to enhance the quality of the documentation.
• Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.
• Team Building & People Management.
• Participate in team building activities.
• Contributes to such activities positively.
• Process Adherence and Delivery Excellence.
• Adhere to defined learning and content processes (DDLC process).
• Self review of deliverables To ensure the PL or the PM of the project does a check before the files are delivered to the client/vertical team.
• Able to peer review deliverables.
• Ensure Zero Defects in the client output.
• Market Research and Industry Engagement.
• Participate in Content submissions for internal and external competitions.
• Join groups or as Individuals in creating new ideas/Proof of Concepts as service offerings for customers.

Requirements

Qualification (One or more)

• Bachelors/Masters in English Literature
• Bachelors/Masters in Mass Communication.
• Bachelors of science or Bachelors of Engineering or Technology.
• Bachelors/Masters in Arts.
• Bachelors/Masters in Economics.

Must Have Skills

• MS Excel
• MS Office
• Payer Products

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.