Sr. UX Designer

Amazon is seeking a creative, thoughtful and customer-obsessed senior user experience designer to help us define the future of Payments Experience in India.

Your primary focus will be to create elegant and customer-focused designs that provide a superior payment experience working in close collaboration with business, product, technology, and design teams across locations.

You will get the opportunity to own comprehensive end-to-end experiences, work across Amazon services and infrastructure yet provide locally relevant presentations of expansive content and functionality. The job requires you to completely understand Indian consumers and their online behavior and create new or modify existing Amazon experience to suit their need.

Responsibilities

• Design a superior payment experience.
• Define and achieve holistic product objectives.
• Collaborate with cross-functional teams like product managers, developers, and designers.
• Develop and provide thought leadership in the payment experiences across devices.
• Leverage available insights like market analysis, customer feedback, site metrics, and usability findings.
• Advocate for the customer and user-centered design in a corporate environment.
• Develop conceptual diagrams, wireframes, detailed visual mockups and prototypes.
• Communicate high-level design strategies and detailed interaction behaviors.
• Develop and maintain effective specifications and design patterns.
• Provide mentorship for designers and interns.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

Basic Qualifications

• 7+ years of design experience
• Knowledge of usability principles and techniques
• Knowledge of best practices for information architecture and design
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience in delivering design solutions for projects of large scope and complexity
• Experience defining and maintaining design patterns and UX standards
• Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

Preferred Qualifications

• Have structured training in Human Computer Interaction, Interaction Design, Usability Engineering (e.g. MS HCI, B Des, CUA certification).

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.