Job description
We are looking for a Process Associate who is passionate about helping others while advancing their career using exceptional sales abilities. It requires the right combination of empathy, phone sales abilities, and investigative skills. Often the first point of contact, the Process Associate plays a vital role in determining the client’s satisfaction.
Job Requirements:
· Use empathy and compassion to put callers at ease
· At least 1 or 2 years of call center experience
· Exceptional English-Speaking ability
· Conveys confidence on the phone
· Treats the last call on Friday with the same care and compassion as Monday morning
· Ability to build rapport with potential new clients
· Controls the pace and direction of the call
· Enthusiastic about helping others
· Desire to learn about different case types and medical conditions.
· Extensive interaction with clients over the telephone and client intake phone calls
· Answer clients’ questions and concerns
· Perform other duties as assigned
Why Relevant Networking?
· Competitive Pay
· Weekly and Monthly Incentives
· Paid Training (If only qualifies training)
· Quarterly Increment
· Great Work Environment
· Only 5 Days working in a week
Qualifications & Requirements:
· Position requires at least 1 or 2 years of experience working in Call Center, Telephonic sales (USA or UK-based process)
· Exceptional English-speaking skills with fluency
· Minimum education UG candidates or Bachelor’s degree preferred
· Willing to work on the Night shift /Previous Night Shift experience preferred
· Prior experience working in US & UK processes is a plus such as Recruitment process, Banking process, Travel Process, Customer Support, and Customer Service for US & UK Clients.
Job Type: Full-time
Salary: From ₹15,000.00 per month
Schedule:
Monday to Friday
Night shift
US shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Yearly bonus
Work Location: In person
Speak with the employer
+91 7801969254
Ability to Relocate:
Gota, Ahmedabad, Gujarat: Relocate before starting work (Required)
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